Solt Baji Privacy
Policy & Data Protection

1 Introduction

At Solt Baji, we take your privacy seriously. This Privacy Policy explains how Solt Baji ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use the services available at solt-baji.app.

This policy applies to all users of the Solt Baji website and mobile application, regardless of the device or location from which you access our services. By creating an account or using any part of the Solt Baji platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these documents form the full agreement between you and Solt Baji regarding your use of the platform.

2 Data We Collect

Solt Baji collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of the platform. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Collect Your Data

Solt Baji collects your personal data through the following methods:

• Direct Submission: When you register an account, complete your profile, make a deposit, request a withdrawal, or contact our support team, you provide data directly to us.
• Automated Collection: When you use the Solt Baji platform, we automatically collect technical and usage data through cookies, log files, and similar tracking technologies.
• Third-Party Sources: We may receive data from payment providers such as bKash, Nagad, and Rocket to confirm transaction details, and from identity verification services to validate the documents you submit.
• Device Permissions: If you use the Solt Baji mobile app, we may request access to certain device features such as camera (for document upload) or notifications. These permissions are always optional and can be managed in your device settings.

4 How We Use Your Data

Solt Baji uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your Solt Baji account, including verifying your identity and age.
• Transaction Processing: To process deposits, withdrawals, and bonus payments accurately and securely.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact our support team.
• Platform Security: To detect and prevent fraud, money laundering, cheating, and other prohibited activities on the platform.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Responsible Gaming: To monitor betting patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support and tools.
• Platform Improvement: To analyse how players use Solt Baji so we can improve the user experience, fix bugs, and develop new features.
• Marketing Communications: With your consent, to send you information about promotions, bonuses, and new games on Solt Baji. You can opt out of marketing communications at any time.

5 Data Sharing

Solt Baji does not sell, rent, or trade your personal data. We only share your data with third parties in the following limited circumstances:

• Payment Processors: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
• Identity Verification Services: We may share your identity documents with certified KYC verification providers to confirm your identity and age.
• Game Providers: Your username and gameplay data may be shared with our certified third-party game providers to facilitate game sessions and resolve disputes.
• Legal Authorities: We may disclose your data to law enforcement, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights and safety of Solt Baji or its players.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. You will be notified of any such transfer and your rights will be maintained.

All third parties who receive your data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

6 Cookies Policy

Solt Baji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our services.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly. These cannot be disabled as they are necessary for login sessions, security, and basic functionality.
• Analytics Cookies: Help us understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences, such as language and display options, so you do not have to re-enter them each visit.
• Marketing Cookies: Used to deliver relevant promotional content. These are only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the Solt Baji platform.

7 Data Retention

Solt Baji retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure, in line with anti-money laundering regulations.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction to comply with financial record-keeping requirements.
• Identity Verification Documents: Retained for up to 5 years after account closure or the completion of the verification process.
• Support Communications: Retained for up to 2 years from the date of the last interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Data Security

Solt Baji implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and our servers
• Encrypted storage of sensitive data including passwords and financial information
• Regular security audits and penetration testing of our platform infrastructure
• Strict access controls ensuring that only authorised personnel can access personal data
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and potential data breaches

9 Your Data Rights

As a Solt Baji player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team:

We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Minors

Solt Baji is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated data, and forfeit any balance held.

If you believe a minor has registered on Solt Baji, please contact our support team immediately at [email protected] so we can take prompt action.

11 Changes to This Policy

Solt Baji may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you directly — either by email or through an in-platform notification — before the changes take effect. Your continued use of Solt Baji after any changes have been published constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how Solt Baji is protecting your information.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Solt Baji handles your personal data, please get in touch with our privacy team using the details below: